Express Assessment

Every Customer, Every Time.

express-support-logo250Nebraska Truck Center understands how important it is for your truck to be in running condition when you need it most. Keeping with that philosophy, we offer Express Assessment Commitment – Every Customer, Every Time.

Within 2 hours of a signed service write-up, we will have a technician provide you with a preliminary diagnosis of your truck based off of your complaint(s) – enabling you to make an informed business decision of the repairs.

Our Initial Communication With You Should Detail:

  • WHATrepairs are needed
  • PARTS – availablity
  • WHEN – repairs are needed
  • HOW MUCH the repairs will cost

If these questions cannot be fully answered within the first 2-hours, the customer will be contacted and provided with all known information including timing of the next update.

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