Nebraska Truck Center understands how important it is for your truck to be in running condition when you need it most. Keeping with that philosophy, we offer Express Assessment Commitment – Every Customer, Every Time.
Within 2 hours of a signed service write-up, we will have a technician provide you with a preliminary diagnosis of your truck based off of your complaint(s) – enabling you to make an informed business decision of the repairs.
Our Initial Communication With You Should Detail:
- WHAT – repairs are needed
- PARTS – availablity
- WHEN – repairs are needed
- HOW MUCH – the repairs will cost
If these questions cannot be fully answered within the first 2-hours, the customer will be contacted and provided with all known information including timing of the next update.